Terms of Service
Agreement to Terms
By accessing our website at www.drivnmedia.info or engaging Drivn Media for any services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
Services
Drivn Media provides digital advertising, marketing, website, and CRM services, including but not limited to:
- Meta (Facebook and Instagram) ad campaign management
- Ad creative, copywriting, and creative strategy
- Landing page, funnel, and website design and development
- CRM setup, configuration, and management, including marketing automation, lead tracking, and follow-up workflows (through platforms such as LeadConnector / HighLevel)
- Organic social media management
- Email and SMS marketing
Specific deliverables, timelines, and pricing are outlined in the individual service agreement or proposal provided to each client.
Client Responsibilities
To allow us to perform our services, clients agree to:
- Provide accurate and complete business information
- Grant timely access to ad accounts, pages, CRM and website platforms, domains, hosting, and any other tools needed
- Review and approve creative and other deliverables within agreed-upon timelines
- Ensure all products, services, and claims used in ads and on websites comply with applicable laws and with Meta's advertising policies
- Make payments on time as set out in the service agreement
Third-Party Platform Costs
Some services rely on third-party platforms, such as CRM software, website hosting, domains, and advertising platforms. Subscription or usage fees for these platforms may be separate from and in addition to Drivn Media's fees, and clients are responsible for them unless the service agreement states otherwise.
Payment Terms
Payment terms, rates, and billing schedules are specified in the individual client agreement. Drivn Media reserves the right to pause or terminate services for accounts with outstanding balances. All fees paid are non-refundable unless otherwise stated in writing.
Ad Spend
Advertising spend (the budget paid directly to Meta or other platforms) is separate from and in addition to Drivn Media's management fees. Clients are solely responsible for funding their ad accounts. Drivn Media does not hold, transfer, or guarantee returns on ad spend.
Results Disclaimer
Drivn Media makes no guarantee of specific results, including revenue, leads, or return on ad spend, except where a specific written performance guarantee is provided in an individual service agreement. Where such a guarantee is provided, it is governed by the exact terms and conditions stated in that agreement. Digital marketing outcomes depend on many factors outside our control, including market conditions, platform algorithm changes, and the nature of the client's business and offer. We commit to applying our best expertise and effort on your behalf.
Intellectual Property
Ad creative, copy, websites, funnels, and other materials produced by Drivn Media for a client are intended for that client's use upon full payment for the services. Drivn Media retains the right to display work in our portfolio unless the client requests otherwise in writing.
You may not reproduce, distribute, or use Drivn Media's website content, branding, or materials without our express written permission.
Confidentiality
Both parties agree to keep confidential any proprietary business information shared during the engagement, including client business data, customer lists, pricing, and strategic information.
The client agrees that Drivn Media may use campaign and performance results, such as leads generated, cost per lead, reach, and return on ad spend, in anonymized or aggregated form in case studies, portfolio examples, and marketing materials. Drivn Media will identify the client by name or other identifying details only with the client's consent.
Termination
Either party may terminate a service agreement with written notice as specified in the individual client contract. Upon termination, Drivn Media will provide reasonable transition assistance and return access credentials. Fees owed for services already rendered remain due.
Limitation of Liability
To the fullest extent permitted by law, Drivn Media shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website, including loss of revenue or business opportunities. Our total liability shall not exceed the fees paid to us in the three months preceding the claim.
Governing Law
These Terms are governed by the laws of the State of Illinois. Any disputes arising from these Terms or our services shall be resolved in the courts of Illinois.
Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance.
Contact Us
If you have questions about these Terms of Service, contact us: